FAQ

. What are the return conditions?

You can return any unused and undamaged item within 30 days of delivery.
The product must be in its original packaging and include all accessories.


2. Are some items non-returnable?

Yes. We cannot accept returns for:

  • Items damaged by the customer

  • Products without original packaging

  • Used or visibly worn items

If you’re unsure whether your product qualifies, contact us and we’ll help.


3. How do I start a return?

Simply contact us at
📩 nuvaro.store2025@gmail.com
Include your order number and a short description of the issue.
We will send you instructions for the return process.


4. Where are your products manufactured?

Our products come from verified manufacturers in:

  • Europe

  • USA

  • Asia

Every supplier is carefully checked to ensure quality and reliability.


5. How long does shipping take?

Shipping usually takes:

  • 5–12 business days for most items

  • Remote areas may take slightly longer

You will receive tracking once your order ships.


6. How much is the shipping cost?

We offer free worldwide shipping on all orders — no minimum purchase required.


7. What if my package is delayed or lost?

If your order does not arrive within 30 days, we will:

  • Send you a free replacement or

  • Refund your payment in full

Your satisfaction is our priority.


8. What payment methods do you accept?

We accept:

  • VISA

  • Mastercard

  • PayPal

  • Apple Pay

  • Google Pay

All payments are processed securely with encrypted checkout.


9. How can I contact support?

You can reach us anytime at:
📩 nuvaro.store2025@gmail.com

We usually respond within 24 hours