Terms & Conditions

TERMS & CONDITIONS

Last updated: December 2025

1. General Information

These Terms & Conditions govern your access to and use of our online store. By placing an order on our website, you agree to be bound by these Terms.
We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

You must be at least 18 years old, or have permission from a legal guardian, to make purchases in our store.

3. Products & Availability

We strive to display accurate product information, images, and descriptions. However, slight variations may occur due to suppliers or screen display differences.
Product availability is not guaranteed. If an item becomes unavailable after ordering, you will be notified immediately.

4. Pricing

All prices are displayed in your selected currency and include VAT where applicable.
We reserve the right to adjust pricing at any time.
Shipping fees, if applicable, are calculated at checkout.

5. Orders & Payment

When placing an order, you agree to provide accurate and complete information.
We accept the following payment methods:

  • Visa

  • Mastercard

  • PayPal

  • Apple Pay

  • Google Pay

  • Additional payment options shown at checkout

We reserve the right to cancel orders if fraudulent or suspicious activity is detected.

6. Shipping & Delivery

Delivery times vary based on destination. Estimated delivery times are shown at checkout.
We are not responsible for delays caused by customs, shipping carriers, or unforeseen circumstances.
Customers are responsible for providing a correct and deliverable address.

7. Returns & Refunds

We offer a 30-day return policy on most items.
To be eligible for a return:

  • The item must be unused and in its original packaging

  • Certain products may be non-returnable (see our Return Policy)

Customers are responsible for return shipping costs unless the product arrives damaged or defective.

8. Warranty

We provide a standard warranty against manufacturing defects.
This does not cover damage caused by misuse, accidents, or normal wear and tear.

9. Limitation of Liability

We are not responsible for:

  • Damages resulting from misuse of products

  • Delays caused by shipping carriers

  • Indirect, incidental, or consequential damages

Our liability is limited to the value of your order.

10. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy.
We do not sell or share customer data with third parties unless required for order processing.

11. Intellectual Property

All content on this website—including logos, graphics, and product descriptions—is protected by copyright.
Unauthorized use is strictly prohibited.

12. Governing Law

These Terms are governed by the laws of the Czech Republic / EU.
Any disputes will be handled by the appropriate local courts.

13. Contact Information

If you have questions regarding these Terms, you can contact us at:
📧 nuvaro.store2025@gmail.com